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TheDiggler
QUOTE (daejeon @ 9-18-07, 11:11am) *
I forgot to extract the GPP_K value during unlocking process. AIso I was not aware of provisioning thing and I connected the unit to internet. It is locked again. How can I get the FACTORY FRESH GPP_K value?
You'll need to re-unlock it (if possible). What firmware version is the adapter currently loaded with? You can check this in IVR mode -- search the thread or Google for the proper IVR command (i.e. Google "PAP2 IVR Codes" or something like that).

If the adapter is loaded w/ firmware 3.1.7 or higher, the FREE unlocking methods described in this thread won't work, but you can contact DogFace05 @ BroadbandReports.com for a pay service to not only unlock your adapter but to permanently wipe it clean of its factory provisioned settings (thus making it factory reset "safe" in the future).

Diggler
over_texas
hi everyone,

I need your help!!!

I have a blocked PAP2... so while I was trying to unkock the device, I got the files PAP2SP2K.bin and SP2KPAP2.bin from a link posted on this forum. After that, I upgraded the ATA with the firmware using the following command http://192.168.1.8/upgrade?tftp://192.168.1.131/PAP2SP2K.bin

(*) 192.168.1.8 was my ATA IP address and 192.168.1.131 was my TFTPD server address.

Now my PAP2 have the red light turned on and it's running the Sipura SPA software version 2.0.9(d). It was supposed to give me access to the admin configuration on the web interface without a passowd (at least I was expecting that)... but a password still being required!!! So I tried to reset the device using the phone (****, 73738#, etc...) but again a password is required! I tried all the passwords available on the Internet but no one works for me!!!

And what is worst, when I try to back to the PAP2 firmware using the following command http://192.168.1.8/upgrade?tftp://192.168.1.131/SP2KPAP2.bin

I get the message
403 Forbidden !

Man that really sucks! Does someone know what could I do to get my device working again? Thanks for any help.

Over_Texas
TheDiggler
QUOTE (over_texas @ 9-28-07, 4:18pm) *
Does someone know what could I do to get my device working again? Thanks for any help.[/color]
Relax.. you're in good shape. See POST #120, and proceed to STEP #7. wink.gif
wolfv
Hi there. Am I glad to find this thread! Some very good PAP2 information here.

I have a basic question. How can I tell if a PAP2 is version 1 or 2? How can I find what version firmware it has? Once I know that, I think I can follow the instructions.

I received my PAP2-Vonage from eBay today banana.gif . I have not pluged it in yet.

Thank you in advance.
papfan234
Hi,
I am new here.
I've just bought an unlocked pap2 with 3.1.3 FW.
I saw people on this forum (esp. Diggler) suggest to upgrade to 3.1.6 FW, I wonder
why and can I still use it with other VOIP vendors with 3.1.3 FW?

Thanks for any comment!

Jay
TheDiggler
QUOTE (wolfv @ 9-29-07, 12:29am) *
Hi there. Am I glad to find this thread! Some very good PAP2 information here.

I have a basic question. How can I tell if a PAP2 is version 1 or 2?
If it's BRAND NEW in its retail box, the top section of the v1 retail box is ORANGE while the top section of the v2 box is SILVER. Furthermore, the v2's UPC CODE (on the retail box itself) states that it's a "V2" (or "Version 2"). If it's not a brand new adapter, the PAP2 v1 has BLUE LEDS while the PAP2 v2, I believe, has GREEN LEDS. You can test out the LED COLOR by powering on the adapter (with no other cables hooked up).

QUOTE (wolfv @ 9-29-07, 12:29am) *
How can I find what version firmware it has? Once I know that, I think I can follow the instructions.
For the v1, that's posted somewhere in this thread. Search for "IVR" or "IVR Codes."
TheDiggler
QUOTE (papfan234 @ 9-29-07, 1:06am) *
I've just bought an unlocked pap2 with 3.1.3 FW.
I saw people on this forum (esp. Diggler) suggest to upgrade to 3.1.6 FW, I wonder
why and can I still use it with other VOIP vendors with 3.1.3 FW?
Actually, my suggestion is to not upgrade BEYOND 3.1.6. If 3.1.3 works for you, there's no pressing reason to upgrade to 3.1.6. So long as your adapter remains loaded w/ 3.1.6 OR LOWER, should you ever re-lock your adapter (perhaps by accidentally Factory Resetting it), firmware versions 3.1.6 and lower can be easily (re-)unlocked following the procedure listed in POST #4.

If you have your adapter's FACTORY GPP_K value saved (something I strongly recommend doing), you can theoretically upgrade to any firmware version you want. Should the adapter subsequently get re-locked, upon factory resetting it, you can feed it a simple provisioning file (w/ known user & admin passwords) which will re-unlock your adapter. That provisioning file will need to be encrypted w/ your FACTORY GPP_K value though. It's not that difficult an unlock process, but it's certainly more involved than the unlock method listed in POST #4.

Diggler
wolfv
Thank you Diggler. I have a PAP2 v1, firmware version 3.1.9c

Where can I get PAP2-bin-03-01-09-LSc.bin? The links on posts 3 and 504 are down.

I am following step 3 on Primary Unlock Instructions (Post 120)


Thank you.

UPDATE: The download worked fine on Internet Explorer. It wouldn't down load from my FireFox.
papfan234
QUOTE (TheDiggler @ 9-29-07, 12:37am) *
QUOTE (papfan234 @ 9-29-07, 1:06am) *
I've just bought an unlocked pap2 with 3.1.3 FW.
I saw people on this forum (esp. Diggler) suggest to upgrade to 3.1.6 FW, I wonder
why and can I still use it with other VOIP vendors with 3.1.3 FW?
Actually, my suggestion is to not upgrade BEYOND 3.1.6. If 3.1.3 works for you, there's no pressing reason to upgrade to 3.1.6. So long as your adapter remains loaded w/ 3.1.6 OR LOWER, should you ever re-lock your adapter (perhaps by accidentally Factory Resetting it), firmware versions 3.1.6 and lower can be easily (re-)unlocked following the procedure listed in POST #4.

If you have your adapter's FACTORY GPP_K value saved (something I strongly recommend doing), you can theoretically upgrade to any firmware version you want. Should the adapter subsequently get re-locked, upon factory resetting it, you can feed it a simple provisioning file (w/ known user & admin passwords) which will re-unlock your adapter. That provisioning file will need to be encrypted w/ your FACTORY GPP_K value though. It's not that difficult an unlock process, but it's certainly more involved than the unlock method listed in POST #4.

Diggler



Thanks, Diggler, for yoru quick answer to my questions and suggestions. You are truely invaluable to this forum!
As for the FACTORY GPP_K, I wish I could get it: but I bought the adapter already unlocked, so I guess I cannot get the factory fresh GPP_k value any more :-(!

Jay
TheDiggler
QUOTE (papfan234 @ 9-29-07, 5:30pm) *
As for the FACTORY GPP_K, I wish I could get it: but I bought the adapter already unlocked, so I guess I cannot get the factory fresh GPP_k value any more :-(!
If this is an unlocked Vonage PAP2, you have a few options:

1) See if the GPP_K value listed in the PAP2's web interface is the FACTORY GPP_K value. At the bottom of Post #120, STEP #9 are directions for distinguishing between the FACTORY GPP_K value and a Vonage assigned one.

-or-

2) Contact the ebay seller and ask him/her for your adapter's FACTORY GPP_K value.

-or-

3) Provided your adapter is loaded with firmware 3.1.6 or lower, perform the steps listed in POST #120, STEP #9. Note: This will require you to factory reset your adapter, which upon doing so, will re-lock your adapter (unless it was unlocked to the point where Vonage settings have been wiped out). After you re-unlock the JUST FACTORY RESET adapter, the FACTORY GPP_K value will be restored. wink.gif
wolfv
Do the unlock instructions assume knowledge about networks?

I have gathered the following items as described in step 3 of Primary Unlock Instructions (Post 120):

* Sipura SPA-2000 Firmware – pap2sp2kzip3vn.zip and sp2kpap2zip1pm.zip
* HTTP Server – free trial Visual Studio Web server
* TFTP Server – free from SolarWind http://www.solarwinds.com/downloads/
* DNS Server – free trial DNS and DHCP server on http://www.simpledns.com/

I am starting to think that learning all this will take more than a day. I have no network experience.

Thank you.
TheDiggler
QUOTE (wolfv @ 9-29-07, 10:29pm) *
Do the unlock instructions assume knowledge about networks?
Yes, but there have been lots of people in this thread who've gone through the process and more or less learned on the fly the networking knowledge they needed.


QUOTE (wolfv @ 9-29-07, 10:29pm) *
I have gathered the following items as described in step 3 of Primary Unlock Instructions (Post 120):

* Sipura SPA-2000 Firmware – pap2sp2kzip3vn.zip and sp2kpap2zip1pm.zip
* HTTP Server – free trial Visual Studio Web server
* TFTP Server – free from SolarWind http://www.solarwinds.com/downloads/
* DNS Server – free trial DNS and DHCP server on http://www.simpledns.com/
I've never heard of the Visual Studio Web Server. It's probably a simplified version of Internet Information Services (IIS). Anyway, if you follow the "CROSSOVER CABLE" method described in Post #326, you'll be able to eliminate "Simple DNS" from the list above. That program is one of the more complex ones to configure, and the unlock process, in my opinion, works so much smoother/easier using the crossover cable method.


QUOTE (wolfv @ 9-29-07, 10:29pm) *
I am starting to think that learning all this will take more than a day. I have no network experience.
It sounds like it may indeed be more than a day's work for you, but if you're willing to have a go at it, you'll pick up some cool networking knowledge. smile.gif
wolfv
Diggler,

I've been wanting to learn networking anyway and have a networking book: http://www.amazon.com/Teach-Yourself-Netwo...9029&sr=1-1 . I work for a network company, but so far all I have done is write software.

I read the "CROSSOVER CABLE" method. I have IIS installed on Win2000. I might be able to borrow a cross-over cable from work. I don't have a wireless network connection, but I have a spare NIC. Would two NICs work?

Your guidance is invaluable. Thank you for your support.
TheDiggler
QUOTE (wolfv @ 9-30-07, 1:53am) *
I've been wanting to learn networking anyway and have a networking book: http://www.amazon.com/Teach-Yourself-Netwo...9029&sr=1-1 . I work for a network company, but so far all I have done is write software.
If you have the skills to write software, you have the ability to learn the limited networking knowledge required to unlock a PAP2. People w/ lesser skills have succeeded.

QUOTE (wolfv @ 9-30-07, 1:53am) *
I read the "CROSSOVER CABLE" method. I have IIS installed on Win2000. I might be able to borrow a cross-over cable from work.
In the event you can't borrow one from work, crossover cables aren't very expensive. In fact, not too long ago there were some dirt cheap ones @ Amazon.com posted here and four posts below, although those deals may now be dead. If they're still alive, to get FREE S&H, you'll either need to be an Amazon Prime Member or will need to reach a $25+ order total of "free shipping" eligible products. BTW, if Walmart carries crossover cables, they'll likely charge $10 or less for them.

QUOTE (wolfv @ 9-30-07, 1:53am) *
I don't have a wireless network connection, but I have a spare NIC. Would two NICs work?
You don't need a wireless network to have a wireless network adapter. Thus, you could install a USB based wifi adapter to meet that need. At any rate, a 2nd Ethernet NIC will work just fine. Additionally, you can forego installing any additional hardware by installing software such as VMware Server (which I mentioned in the "P.S." section of this post) or OpenVPN (which I metnioned in this post). Upon installing VMware, you'll end up with several additional "logical" network interfaces in your PC's list of "Network Connections." Upon installing OpenVPN along w/ its "TAP-Win32" network interface, you'll end up with one additional "logical" network interface. These "logical" network interfaces can be used for ICS purposes exactly the same way as a physical interface. Upon installing VMware or OpenVPN, you don't even need to run the program. The installation of the program itself adds the logical network interface(s). smile.gif

Note: There is no need to install BOTH VMware and OpenVPN (unless you want to use those programs for their intended purposes). For PAP2 unlocking purposes, you only need to install one or the other (i.e. you only need a single "logical" network interface).

Diggler

P.S. The CROSSOVER CABLE method instructions I posted were performed under WinXP. I haven't tried those instructions under Win2K. So long as Win2K has ICS, the process will hopefully work as smoothly as it does under WinXP.
wolfv
Digger,

What is "spa<MAC>.xml"? From "Crossover cable method" Post #326

QUOTE (TheDiggler @ 7-24-06, 1:28am) *
Copy your actual (encrypted) spa<MAC>.xml to your TFTP Root directory (configurable in SolarWinds)


Thank you.
papfan234
QUOTE (TheDiggler @ 9-29-07, 4:28pm) *
QUOTE (papfan234 @ 9-29-07, 5:30pm) *
As for the FACTORY GPP_K, I wish I could get it: but I bought the adapter already unlocked, so I guess I cannot get the factory fresh GPP_k value any more :-(!
If this is an unlocked Vonage PAP2, you have a few options:

1) See if the GPP_K value listed in the PAP2's web interface is the FACTORY GPP_K value. At the bottom of Post #120, STEP #9 are directions for distinguishing between the FACTORY GPP_K value and a Vonage assigned one.

-or-

2) Contact the ebay seller and ask him/her for your adapter's FACTORY GPP_K value.

-or-

3) Provided your adapter is loaded with firmware 3.1.6 or lower, perform the steps listed in POST #120, STEP #9. Note: This will require you to factory reset your adapter, which upon doing so, will re-lock your adapter (unless it was unlocked to the point where Vonage settings have been wiped out). After you re-unlock the JUST FACTORY RESET adapter, the FACTORY GPP_K value will be restored. wink.gif



This is very helpful, I will check it out. Thanks again for your help!
TheDiggler
QUOTE (wolfv @ 9-30-07, 4:41pm) *
What is "spa<MAC>.xml"? From "Crossover cable method"
See Post #21 followed by Post #22. wink.gif
wolfv
Thank you Digger. I am half way there. Just a few more questions, if you don't mind.

I installed OpenVPN. How can I make sure that the "TAP-Win32" network interface was installed, as described in post #1264?

I will proceed tomorrow when I have the Ethernet crossover cable. The following is a detailed description of my progress so far.

Gathered the following items:

Sipura SPA-2000 Firmware – as described in step 3 of Post #120
HTTP Server – free IIS
TFTP Server – free from SolarWind http://www.solarwinds.com/downloads/
OpenVPN – to add logical network interface(s) http://openvpn.net/download.html
Ethernet crossover cable – http://en.wikipedia.org/wiki/Ethernet_crossover_cable

TFTP Server:

From SolarWind TFTP Server:

File > Configure > Security > Transmit

From the Window's command line:

C:\tftp -i ls.tftp.vonage.net GET //spa001217FDDC1A.xml
Transfer successful: 29456 bytes in 6 seconds, 4909 bytes/s

Move the spa001217FDDC1A.xml file to:

C:\TFTP-Root\spa001217FDDC1A.xml

HTTP Server:

From Internet Services Manager, create a Default Web Site, New Virtual Directory, with alias +001217FDDC1A pointing to C:\TEMP\UNLOCK_319

Copy PAP2-SP2K.bin to C:\TEMP\UNLOCK_319 as PAP2-bin-03-01-09-LSc.bin

DHCP Server with Internet Connection Sharing (ICS):

Install OpenVPN as described in post #1264

After installing there are two Network Connections:

Local Area Connection
Local Area Connection 2

You can add additional TAP-Win32 adapters by going to Start Menu > All Programs > OpenVPN > Add a new TAP-Win32 virtual ethernet adapter. This would add:

Local Area Connection 3

Unlike XP, Win2k gives no obvious indication that these new connections are TAP-Win32.

Enable Internet Connection Sharing (ICS) (this part is specific to Win2k):
Control Panel > Network and Dial-up Connections > Local Area Connection 2 > Sharing > check box "Enable Internet Connection Sharing for this connection" (this is where XP's check box says "Allow other network users to connect through this computer's Internet connection"). Below, there is a "Settings" button I did not use.

Click OK, and this message comes up:

When Internet Connection Sharing is enabled, your LAN adapter will be set to use IP address 192.168.0.1. Your computer may lose connectivity with other computers on your network. If these other computers have static IP addresses, you should set them to obtain their IP addresses automatically. Are you sure you want to enable Internet Connection Sharing?

Click Yes.

HTTP Server:

From Internet Services Manager, create a Default Web Site, New Virtual Directory, with alias +001217FDDC1A pointing to C:\TEMP\UNLOCK_319

Copy PAP2-SP2K.bin to C:\TEMP\UNLOCK_319 as PAP2-bin-03-01-09-LSc.bin
TheDiggler
QUOTE (wolfv @ 10-1-07, 1:41am) *
Thank you Digger. I am half way there. Just a few more questions, if you don't mind.

I installed OpenVPN. How can I make sure that the "TAP-Win32" network interface was installed, as described in post #1264?
When you open up your list of "Network Connections," in Windows XP, directly below the name of the Network Connection, it says "TAP-Win32 Adapter V8." Additionally, if you RIGHT CLICK on a Network Connection (i.e. "Local Area Connection 2") and select Properties, the properties dialog box under Windows XP lists "TAP-Win32 Adapter V8" at the top of the dialog window. My guess is that same dialog box will show that info under Win2K.

QUOTE (wolfv @ 10-1-07, 1:41am) *
I will proceed tomorrow when I have the Ethernet crossover cable. The following is a detailed description of my progress so far.

Gathered the following items:

Sipura SPA-2000 Firmware – as described in step 3 of Post #120
HTTP Server – free IIS
TFTP Server – free from SolarWind http://www.solarwinds.com/downloads/
OpenVPN – to add logical network interface(s) http://openvpn.net/download.html
Ethernet crossover cable – http://en.wikipedia.org/wiki/Ethernet_crossover_cable
Looks good.

QUOTE (wolfv @ 10-1-07, 1:41am) *
TFTP Server:

Run SolarWind TFTP Server.

From the Window's command line:

C:\tftp -i ls.tftp.vonage.net GET //spa001217FDDC1A.xml
Transfer successful: 29456 bytes in 6 seconds, 4909 bytes/s

This file appeared in my folder:

C:\spa001217FDDC1A.xml
Since you've truncated directory names above, if you haven't done so already, please ensure that you copy the spa001217FDDC1A.xml file to your TFTP ROOT directory. This directory is defined within SolarWinds itself, and I believe SolarWinds lets you configure this directory's location. Additionally, please ensure that SolarWinds is configured to allow SENDING (or SENDING AND RECEIVING) of files. I believe, by default, it's configured to permit RECEIVING files only.

QUOTE (wolfv @ 10-1-07, 1:41am) *
HTTP Server:

From Internet Services Manager, create a Default Web Site, New Virtual Directory, with alias +001217FDDC1A pointing to C:\TEMP\UNLOCK_319

Copy PAP2-SP2K.bin to C:\TEMP\UNLOCK_319 as PAP2-bin-03-01-09-LSc.bin
Looks correct.

QUOTE (wolfv @ 10-1-07, 1:41am) *
DHCP Server with Internet Connection Sharing (ICS):

Install OpenVPN as described in post #1264

After installing there are two Network Connections:

Local Area Connection
Local Area Connection 2
Your "Local Area Connection 2" is likely the "TAP-Win32" adapter.

QUOTE (wolfv @ 10-1-07, 1:41am) *
Enable Internet Connection Sharing (this part is specific to Win2k):
Control Panel > Network and Dial-up Connections > right click: connection 2 > Sharing > check box "Enable Internet Connection Sharing for this connection" (this is where XP's check box says "Allow other network users to connect through this computer's Internet connection"). Below, there is a "Settings" button I did not use.

Click OK, and this message comes up:

When Internet Connection Sharing is enabled, your LAN adapter will be set to use IP address 192.168.0.1. Your computer may lose connectivity with other computers on your network. If these other computers have static IP addresses, you should set them to obtain their IP addresses automatically. Are you sure you want to enable Internet Connection Sharing?

Click Yes.
The above sounds fine, so long you enabled ICS by modifying the properties of "Local Area Connection 2" (assuming that "Local Area Connection 2" is your "TAP-Win32" interface). BTW, you should be able to get to that same Sharing tab by RIGHT CLICKING on "Local Area Connection 2" and selecting Properties. wink.gif

Diggler
wolfv
Digger,
Thanks for spotting my errors. That saved me a bunch of frustration.

I added an additional TAP-Win32 adapter by going to Start Menu > All Programs > OpenVPN > Add a new TAP-Win32 virtual ethernet adapter. This added:

Local Area Connection 3

Unlike XP, Win2k gave no obvious indication that "Local Area Connection 3" is a TAP-Win32.

QUOTE (TheDiggler @ 10-1-07, 8:04am) *
The above sounds fine, so long you enabled ICS by modifying the properties of "Local Area Connection 2" (assuming that "Local Area Connection 2" is your "TAP-Win32" interface).
What do you mean by "enable ICS by modifying the properties"? What I did was check the box "Enable Internet Connection Sharing for this connection". Is that the same thing?

The guy with the Ethernet Crossover Cable won't be back until Thursday. I will post my results then biggrin.gif

Take care.
TheDiggler
QUOTE (wolfv @ 10-2-07, 12:38am) *
QUOTE (TheDiggler @ 10-1-07, 8:04am) *
The above sounds fine, so long you enabled ICS by modifying the properties of "Local Area Connection 2" (assuming that "Local Area Connection 2" is your "TAP-Win32" interface).
What do you mean by "enable ICS by modifying the properties"? What I did was check the box "Enable Internet Connection Sharing for this connection". Is that the same thing?
Yes. Had you "Enabled Internet Connection Sharing" on "Local Area Connection [1]," you would have been modifying the properties of that interface. wink.gif

QUOTE (wolfv @ 10-2-07, 12:38am) *
The guy with the Ethernet Crossover Cable won't be back until Thursday. I will post my results then biggrin.gif
You should consider getting your own cable so that you don't have to depend on others to borrow one.
wolfv
Diggler,

The Guys at work gave me some RJ-45s and a crimper. I cut the patch cable, that came with the PAP2, in half and made my own crossover cable (and a shorter patch cable).

Please help me trouble shoot. I am following Crossover cable method on Win2k, based on Post #326
Post #1268 describes what I did before. I did the following tonight:

DNS Server:

Make a backup copy of C:\Windows\System32\Drivers\etc\hosts

Use NotePad to add the following code to the end of hosts:

192.168.0.1 ls.tftp.vonage.net
192.168.0.1 httpconfig.vonage.net
The UNLOCK Process:

Disconnect PC from the Internet.

Connect PAP2 to PC

Power on the PAP2

Wait 10 minutes (light never turned red)

Power cycled the SPA-mode PAP2. (what is a SPA-mode?)

Wait 5 minutes

Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
put that number in the Web Browser
Address: http://0.0.0.0/

"The page cannot be displayed"
I did not reach the PAP2 web-interface on my Web Browser. How do I trouble shoot from here?

Please help me Diggler, I can't go any further without your guidance.
TheDiggler
QUOTE (wolfv @ 10-5-07, 12:12am) *
The Guys at work gave me some RJ-45s and a crimper. I cut the patch cable, that came with the PAP2, in half and made my own crossover cable (and a shorter patch cable).
You should test out the crossover cable to make sure it works (or ask the guys at work to test it out).

QUOTE (wolfv @ 10-5-07, 12:12am) *
Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
put that number in the Web Browser
Address: http://0.0.0.0/

"The page cannot be displayed"
I did not reach the PAP2 web-interface on my Web Browser. How do I trouble shoot from here?
Either your crossover cable is bad or you've setup ICS incorrectly. ICS issues IP Addresses in the range 192.168.0.xxx (where xxx 2 - 253, perhaps 254). Anyway, 0.0.0.0 is an unassigned IP address. Without a valid IP Address, the unlock process is dead in the water.

You need to determine whether your crossover cable is bad, whether ICS has been setup incorrectly, or perhaps both. Since you made your crossover cable by hand, I'm leaning towards that cable being bad.

Diggler
wolfv
Diggler,
Thank you for your help. Your right, my crossover cable was buggered up. I fixed the crossover cable (but not tested). This time the IVR gave me an IP address, but it didn't work in the browser. And the TFTP did not create a TFTP-Server.log. The following is a list of what I tried this time.

The UNLOCK Process:

Disconnect PC from the Internet.
Connect PAP2 to PC
Power on the PAP2
Wait 10 minutes (light never turned red)

Turn on TFTP Server Log: TFTP > File > Configure > Log > Log requests into the following file
C:\Program Files\SolarWinds\Free Tools\TFTP-Server.log
Power cycle the PAP2
Wait 5 minutes
Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100
"The page cannot be displayed"
I looked for the TFTP-Server.log but it does not exist.

Do you have anymore suggestions?
TheDiggler
QUOTE (wolfv @ 10-5-07, 3:42am) *
Diggler,
Thank you for your help. Your right, my crossover cable was buggered up. I fixed the crossover cable (but not tested). This time the IVR gave me an IP address, but it didn't work in the browser. And the TFTP did not create a TFTP-Server.log. The following is a list of what I tried this time.

The UNLOCK Process:

Disconnect PC from the Internet.
Connect PAP2 to PC
Power on the PAP2
Wait 10 minutes (light never turned red)

Turn on TFTP Server Log: TFTP > File > Configure > Log > Log requests into the following file
C:\Program Files\SolarWinds\Free Tools\TFTP-Server.log
Power cycle the PAP2
Wait 5 minutes
Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100
"The page cannot be displayed"
The IP Address you typed above won't display as that's a 192.168.2.xxx address. ICS doles out 192.168.0.xxx addresses. Was the typo above only entered in this thread or is that the actual IP address you attempted to navigate to?

Anyway, if you re-factory reset your PAP2, the web interface should get opened up. At that point, go into IVR mode, find out your PAP2's IP address, and if it's 192.168.0.100, then http://192.168.0.100 should bring up its web interface (substitute the PAP2's actual IP address). If you don't get the web interface to come up, from the PC see if you can at least "ping" the PAP2. That is, open up a command prompt and type "ping 192.168.0.100" (but substitute the PAP2's actual IP Address). If the ping responds w/ "Request timed out" errors, there's still some sort of connectivity issue between your PC and PAP2. If it responds with "Reply from 192.168.0.xxx: bytes=xx time=xxx," you're in good shape.


QUOTE (wolfv @ 10-5-07, 3:42am) *
I looked for the TFTP-Server.log but it does not exist.
Do you have anymore suggestions?
The TFTP-Server.log probably won't get created until traffic has been sent to the TFTP server. Let's get a few basic questions answered:

1) Have you configured SolarWinds to "Transmit" or "Transmit & Receive" files? This *must* be done for SolarWinds to be able to SEND files requested by your PAP2. (By default, SolarWinds is only configured to "Receive" files).

2) Have you disabled all software firewalls on the PC? If they're enabled, they could be blocking access to SolarWinds.

3) When you invoke SolarWinds, in the lower right-hand corner of the SolarWinds window, is "192.168.0.1" the listed IP address? If not, SolarWinds is not listening on the correct network interface. I believe you can remedy this by:

i) Allowing the PAP2 to ICS connect to the PC
ii) Shutting down SolarWinds
iii) Re-starting SolarWinds
iv) Verifying that SolarWinds is listening on 192.168.0.1

If step 'iv' verifies, power cycle the PAP2.

Diggler
wolfv
Diggler,
What does "re-factory rest" mean?
I tried again, double checking the items you indicated, and got the same results. I did the follow:

The UNLOCK Process:
Configure SolarWinds to "Transmit & Receive" files.
Disconnect PC from the Internet and connect PAP2 to PC
Disable all software firewalls on the PC
Power on the PAP2
Wait 5 minutes

Restart SolarWinds
SolarWinds is listening to 169.254.17.210 (lower-right corner)

Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100 (not a typo)
"The page cannot be displayed"
Does the last "2" in 192.168.2.100 indicate a problem with my ICS setup?

Thank you for your help. I will get this eventually.
TheDiggler
QUOTE (wolfv @ 10-6-07, 1:16am) *
Diggler,
What does "re-factory rest" mean?
When you re-do something, you do it again. When you re-read something, you read it again. When you re-post something, you post it again. Seeing a pattern here? biggrin.gif When you "re-factory reset" a PAP2, you simply factory reset it again. wink.gif

*EDIT* Then again, I had a typo with the word "rest." It should have been "reset." Disregard snide sarcasm above.. Been a long day. blushing.gif

QUOTE (wolfv @ 10-6-07, 1:16am) *
I tried again, double checking the items you indicated, and got the same results. I did the follow:

The UNLOCK Process:
Configure SolarWinds to "Transmit & Receive" files.
Disconnect PC from the Internet and connect PAP2 to PC
Disable all software firewalls on the PC
Power on the PAP2
Wait 5 minutes
What about the "ping" test I asked you to perform?

QUOTE (wolfv @ 10-6-07, 1:16am) *
Restart SolarWinds
SolarWinds is listening to 169.254.17.210 (lower-right corner)
The 169.254.17.210 address is the issue. SolarWinds is listening to the wrong network interface. It should be listening to "Local Area Connection [1] (LAC1)" (LAC1), and when ICS is configured properly on "Local Area Connection 2 (LAC2)," LAC1 is assigned IP Address 192.168.0.1. What was the IP Address in SolarWindows before you re-started it?

QUOTE (wolfv @ 10-6-07, 1:16am) *
Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100 (not a typo)
"The page cannot be displayed"
Did you re-factory reset your adapter? (I suspect you may not have since you asked me what that meant). The web page should be viewable upon successfully factory resetting your adapter.

Let's continue diagnosing your network:
1) Open up a command prompt and type "ipconfig /all"

2) Copy/paste the entire output of that command to a reply post here (perferably posting the output inside a [code] ... [/code] block). You may need to "maximize" the command prompt window to see all the data. (That will actually maximize the HEIGHT of the window).

I'm hoping that as a software developer, you know how to copy/paste from a Command Prompt. If not, reply and I'll go into more detail. smile.gif (Or try Googling for the answer. wink.gif)

QUOTE (wolfv @ 10-6-07, 1:16am) *
Does the last "2" in 192.168.2.100 indicate a problem with my ICS setup?
It may, but I'm not sure yet. You're using ICS under Win2K. I don't know if that version of ICS behaves differently than XP. The output of your "ipconfig /all" data may help me determine that (i.e. it may help me determine whether ICS on Win2K uses 192.168.2.xxx addresses).

*EDIT2* According to this Microsoft TechNet page, ICS under Win2K uses 192.168.0.xxx addresses. Something is clearly wrong if your PAP2 is receiving a 192.168.2.100 address. In fact, the .100 suffix itself is troubling as ICS randomly chooses IP Addresses. Your adapter is being assigned the same address every time (i.e. as if it's plugged into a router on the 192.168.2.xxx network).
wolfv
Diggler,
What is the proceedure for "re-factory reset"?

I don't remember what IP Address was in SolarWinds before I re-started it. But when I restart SolarWinds now, with the PAP2 disconected, SolarWinds shows 192.168.123.156 in the lower-right corner.

ping timed out for both 192.168.2.100 and 192.168.0.100
ping worked for 192.168.123.156
CODE
</b>
C:\>ipconfig/all

Windows 2000 IP Configuration

         Host Name . . . . . . . . . . . . : wolfPC
         Primary DNS Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Broadcast
         IP Routing Enabled. . . . . . . . : Yes
         WINS Proxy Enabled. . . . . . . . : No
         DNS Suffix Search List. . . . . . : hsd1.nm.comcast.net.

Ethernet adapter Local Area Connection 3:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8 #2
         Physical Address. . . . . . . . . : 00-FF-CA-9B-CC-68

Ethernet adapter Local Area Connection 2:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8
         Physical Address. . . . . . . . . : 00-FF-0B-EB-F0-06

Ethernet adapter Local Area Connection:

         Connection-specific DNS Suffix  . : hsd1.nm.comcast.net.
         Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
         Physical Address. . . . . . . . . : 00-14-2A-31-C1-90
         DHCP Enabled. . . . . . . . . . . : Yes
         Autoconfiguration Enabled . . . . : Yes
         IP Address. . . . . . . . . . . . : 192.168.123.156
         Subnet Mask . . . . . . . . . . . : 255.255.255.0
         Default Gateway . . . . . . . . . : 192.168.123.254
         DHCP Server . . . . . . . . . . . : 192.168.123.254
         DNS Servers . . . . . . . . . . . : 68.87.85.98
                                             68.87.69.146
         Lease Obtained. . . . . . . . . . : Friday, October 05, 2007 11:13:35 PM

         Lease Expires . . . . . . . . . . : Friday, November 16, 2007 2:13:35 PM

C:\>
<b>

Thank you for taking a look at my config.
TheDiggler
QUOTE (wolfv @ 10-6-07, 2:39am) *
Diggler,
What is the proceedure for "re-factory reset"?
Go to POST #120, Step #1. It's linked in the OP as the primary PAP2 unlock method for firmware 3.1.7 and up (including 3.1.9). In fact, although you're not following that post's unlock method (i.e. you're doing the crossover cable method), there's still lots of useful knowledge/info in that post that applies to the crossover cable method as well.

QUOTE (wolfv @ 10-6-07, 2:39am) *
I don't remember what IP Address was in SolarWinds before I re-started it. But when I restart SolarWinds now, with the PAP2 disconected, SolarWinds shows 192.168.123.156 in the lower-right corner.
At least that's the IP address of the physical ethernet adapter (i.e. "Local Area Connection [1]") as shown in your "ipconfig /all" output.

QUOTE (wolfv @ 10-6-07, 2:39am) *
ping timed out for both 192.168.2.100 and 192.168.0.100
ping worked for 192.168.123.156
Your "ipconfig /all" dump doesn't have any adapters assigned to 192.168.2.100, which is why that ping is failing. I guess you captured that data w/ the PAP2 DISCONNECTED from the PC. If so, re-connect the PAP2 and re-capture the "ipconfig /all" data.

Before you do that, delete the 2nd "TAP-Win32 Adapter" you installed (i.e. the one assigned to "Local Area Connection 3"). That additional interface isn't needed, and the existence of it may be causing problems. It looks like the easiest way to accomplish this is:
    1) Start --> Programs --> OpenVPN --> "Delete ALL TAP-Win32 virtual ethernet adapters"

    2) If #1 does as the name implies, both "Local Area Connection 2" and "Local Area Connection 3" will get removed. This means your ICS configured interface will get removed too.

    3) Reboot after the uninstall (which it may prompt you to do anyway).

    4) If after the uninstall you're only left with a single "Local Area Connection," add a new TAP-Win32 virtual ethernet adapter (similar to step #1, choose "Add a TAP-Win32 virtual ethernet adapter.") This adapter may end up being labeled "Local Area Connection 4" as Windows has a tendency to keep a running count of the total number of network adapters previously installed. dry.gif You can rename it if you want to whatever you want (i.e. "OpenVPN Virtual Adapter")

    5) Reboot again to ensure that the newly installed TAP-Win32 interface loads up correctly.

    6) Configure ICS on the new TAP-Win32 interface (i.e. "Local Area Connection 4" or whatever it ends up being called or renamed to).

    7) Connect your PAP2 to the PC via the crossover cable (you're welcome to start up SolarWinds first).

    8) Capture the "ipconfig /all" info and post here.

And now a few comments about the capture below:

CODE
C:\>ipconfig/all

Windows 2000 IP Configuration

         Host Name . . . . . . . . . . . . : wolfPC
         Primary DNS Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Broadcast
         IP Routing Enabled. . . . . . . . : Yes
         WINS Proxy Enabled. . . . . . . . : No
         DNS Suffix Search List. . . . . . : hsd1.nm.comcast.net.
The above gives the impression that the PC is connected to the cable modem.

CODE
Ethernet adapter Local Area Connection 3:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8 #2
         Physical Address. . . . . . . . . : 00-FF-CA-9B-CC-68
This interface is unneeded (already discussed above).

CODE
Ethernet adapter Local Area Connection 2:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8
         Physical Address. . . . . . . . . : 00-FF-0B-EB-F0-06
This looks OK.


CODE

Ethernet adapter Local Area Connection:

         Connection-specific DNS Suffix  . : hsd1.nm.comcast.net.
         Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
         Physical Address. . . . . . . . . : 00-14-2A-31-C1-90
         DHCP Enabled. . . . . . . . . . . : Yes
         Autoconfiguration Enabled . . . . : Yes
         IP Address. . . . . . . . . . . . : 192.168.123.156
         Subnet Mask . . . . . . . . . . . : 255.255.255.0
         Default Gateway . . . . . . . . . : 192.168.123.254
         DHCP Server . . . . . . . . . . . : 192.168.123.254
         DNS Servers . . . . . . . . . . . : 68.87.85.98
                                             68.87.69.146
         Lease Obtained. . . . . . . . . . : Friday, October 05, 2007 11:13:35 PM

         Lease Expires . . . . . . . . . . : Friday, November 16, 2007 2:13:35 PM
With the exception of the 192.168.123.xxx addresses, the above looks like the PC is still connected to the internet. During this entire unlock process, keep the PC disconnected from the internet. If you see anything "comcast.net" related in the "ipconfig /all" data, issue the command "ipconfig /release" to clear out all DHCP assignments.
wolfv
Diggler,

Here I go again.

I did the following:
Start Menu > All Programs > OpenVPN > Delete ALL TAP-Win32 virtual ethernet adapters

Reboot

Add a second TAP-Win32 adapter:
Start Menu > All Programs > OpenVPN > Add a new TAP-Win32 virtual ethernet adapter.
After installing there are two Network Connections:
Local Area Connection
Local Area Connection 4
Enable Internet Connection Sharing (ICS) (this part is specific to Win2k):
Control Panel > Network and Dial-up Connections > Local Area Connection 2 > Sharing > check box "Enable Internet Connection Sharing for this connection".

Disconnect PC from the Internet
Reboot
Disable all software firewalls on the PC

From command line:
ipconfig/all
There was no DNS Suffix.

Connect PAP2 to PC via crossover cable
Power on the PAP2
Wait 5 minutes

Factory Reset:
Dial ****
Enter: 73738#, 12 to confirm
Cycle the PAP2 power
Wait 10 minutes (light never turned red)

Cycle the PAP2 power
Wait 5 minutes

Start SolarWinds
Make sure that SolarWinds is configured to "Transmit & Receive" files.
SolarWinds is listening to 169.254.194.196 (lower-right corner)

Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100 (should be 192.168.0.xxx)

ping 192.168.2.100 timed out

CODE
   C:\>ipconfig/all
      
       Windows 2000 IP Configuration
      
               Host Name . . . . . . . . . . . . : wolfPC
               Primary DNS Suffix  . . . . . . . :
               Node Type . . . . . . . . . . . . : Broadcast
               IP Routing Enabled. . . . . . . . : Yes
               WINS Proxy Enabled. . . . . . . . : No
      
       Ethernet adapter Local Area Connection 4:
      
               Media State . . . . . . . . . . . : Cable Disconnected
               Description . . . . . . . . . . . : TAP-Win32 Adapter V8
               Physical Address. . . . . . . . . : 00-FF-64-A0-D9-0F
      
       Ethernet adapter Local Area Connection:
      
               Connection-specific DNS Suffix  . :
               Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
               Physical Address. . . . . . . . . : 00-14-2A-31-C1-90
               DHCP Enabled. . . . . . . . . . . : Yes
               Autoconfiguration Enabled . . . . : Yes
               Autoconfiguration IP Address. . . : 169.254.194.196
               Subnet Mask . . . . . . . . . . . : 255.255.0.0
               Default Gateway . . . . . . . . . : 169.254.194.196
               DNS Servers . . . . . . . . . . . : 68.87.85.98
                                                   68.87.69.146
TheDiggler
QUOTE (wolfv @ 10-6-07, 1:44pm) *
Add a second TAP-Win32 adapter:
Start Menu > All Programs > OpenVPN > Add a new TAP-Win32 virtual ethernet adapter.
After installing there are two Network Connections:
Local Area Connection
Local Area Connection 4

Enable Internet Connection Sharing (ICS) (this part is specific to Win2k):
Control Panel > Network and Dial-up Connections > Local Area Connection 2 > Sharing > check box "Enable Internet Connection Sharing for this connection".
On the one hand, you've indicated that the new TAP-Win32 interface is "Local Area Connection 4," but then you've enabled ICS on interface "Local Area Connection 2." Was the latter a typo?

QUOTE (wolfv @ 10-6-07, 1:44pm) *
Disconnect PC from the Internet
Reboot
Disable all software firewalls on the PC

From command line:
ipconfig/all
There was no DNS Suffix.
Good.

QUOTE (wolfv @ 10-6-07, 1:44pm) *
Connect PAP2 to PC via crossover cable
Power on the PAP2
Wait 5 minutes

Factory Reset:
Dial ****
Enter: 73738#, 12 to confirm
Cycle the PAP2 power
Wait 10 minutes (light never turned red)

Cycle the PAP2 power
Wait 5 minutes
For now, you can cease waiting 5 mins, factory resetting, and waiting another 10 mins. Simply connect your PAP2, wait about a minute, and try grabbing its IP Address. If it's a 192.168.0.xxx address, it's getting an ICS assigned address (in which case you can try the unlock method properly). Otherwise, the unlock process is dead in the water as the adapter isn't receiving an ICS assigned IP address.

QUOTE (wolfv @ 10-6-07, 1:44pm) *
Start SolarWinds
Make sure that SolarWinds is configured to "Transmit & Receive" files.
SolarWinds is listening to 169.254.194.196 (lower-right corner)
Ideally SolarWinds should be launched BEFORE the PAP2 gets connected to the PC; however, if launching SolarWinds that way prevents it from listening on "192.168.0.1," after the PAP2 has been connected to the PC, SolarWinds should be started almost immediately thereafter. Obviously though, if ICS isn't working correctly on your PC, SolarWinds won't listen on "192.168.0.1."

QUOTE (wolfv @ 10-6-07, 1:44pm) *
Get the IP address of your PAP2 web-interface:
Dial ****
Enter: 110#
Put that number in your Web Browser Address: 192.168.2.100 (should be 192.168.0.xxx)
This is the part which I find most intruiging. Your PC doesn't doesn't show any network interfaces on the 192.168.2.xxx network, yet your PAP2 keeps getting assigned that 192.168.2.100 IP Address. Perhaps this is a default IP Address built into the PAP2, or perhaps your PAP2 is currently configured w/ a STATIC IP ADDRESS. A FACTORY RESET of the PAP2 should force it back to DHCP.

QUOTE (wolfv @ 10-6-07, 1:44pm) *
ping 192.168.2.100 timed out
The lack of any PC network interface on 192.168.2.xxx explains why this ping fails.

CODE
   C:\>ipconfig/all
      
       Windows 2000 IP Configuration
      
               Host Name . . . . . . . . . . . . : wolfPC
               Primary DNS Suffix  . . . . . . . :
               Node Type . . . . . . . . . . . . : Broadcast
               IP Routing Enabled. . . . . . . . : Yes
               WINS Proxy Enabled. . . . . . . . : No
This looks good.

CODE
      
       Ethernet adapter Local Area Connection 4:
      
               Media State . . . . . . . . . . . : Cable Disconnected
               Description . . . . . . . . . . . : TAP-Win32 Adapter V8
               Physical Address. . . . . . . . . : 00-FF-64-A0-D9-0F
This too looks good. Hopefully this is the interface you enabled ICS on.

CODE

       Ethernet adapter Local Area Connection:
      
               Connection-specific DNS Suffix  . :
               Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
               Physical Address. . . . . . . . . : 00-14-2A-31-C1-90
               DHCP Enabled. . . . . . . . . . . : Yes
               Autoconfiguration Enabled . . . . : Yes
               Autoconfiguration IP Address. . . : 169.254.194.196
               Subnet Mask . . . . . . . . . . . : 255.255.0.0
               Default Gateway . . . . . . . . . : 169.254.194.196
               DNS Servers . . . . . . . . . . . : 68.87.85.98
                                                   68.87.69.146[/color][/b]
This looks BETTER, but the two DNS servers above (68.xxx.xxx.xxx) are "real" IP Addresses (i.e. ones likely belonging to Comcast. An "ipconfig /release" should clear those values out.

Now.. I did some additional Googling on ICS and Win2K and found this web-page. It takes ICS configuration a step further than is normally required. Read through all of the steps on that page, but pay careful attention to sub-steps 8, 9 & 10.

Note 1: In sub-step 3, instead of the network interace which connects to your cable modem, you need to use the "TAP-Win32 Network Interface" (i.e. "Local Area Connection 4.")

Note 2: In sub-steps 8, 9, and 10, the network interface you want to modify is your PHYSICAL ETHERNET INTERFACE (i.e. "Local Area Connection").

Diggler
wolfv
Diggler,
QUOTE (TheDiggler @ 10-6-07, 12:55pm) *
QUOTE (wolfv @ 10-6-07, 1:44pm) *

enabled ICS on interface "Local Area Connection 2".
Was the latter a typo?
Yes, it should have read "Local Area Connection 4" blushing.gif

DHCP addresses can not be released, but I don't know what to make of it. I appreciate you taking a look.

I did the following:

(Win2k) Control Panel > Network and Dial-up Connections > rt click, Local Area Connection 4 > select Internet Protocol (TCP/ID), click Properties > Use the following IP address: IP address: 192.168.0.1, Subnet mask: 255.255.255.0

Disconnect PC from the Internet
Disable all software firewalls on the PC

From command line:
CODE
C:\>ipconfig/all

Windows 2000 IP Configuration

         Host Name . . . . . . . . . . . . : wolfPC
         Primary DNS Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Broadcast
         IP Routing Enabled. . . . . . . . : Yes
         WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8
         Physical Address. . . . . . . . . : 00-FF-64-A0-D9-0F

Ethernet adapter Local Area Connection:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
         Physical Address. . . . . . . . . : 00-14-2A-31-C1-90

C:\>ipconfig/release

Windows 2000 IP Configuration

All adapters bound to DHCP do not have DHCP addresses.  The addresses were automatically configured and can not be released.

C:\>

Start SolarWinds
SolarWinds is listening to 127.0.0.1 (lower-right corner)

Connect PAP2 to PC via crossover cable
Power on the PAP2
Wait 2 minutes

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface is 192.168.2.100 (should be 192.168.0.xxx)

Restart SolarWinds
SolarWinds is listening to 169.254.194.196
TheDiggler
QUOTE (wolfv @ 10-6-07, 4:38pm) *
I did the following:

(Win2k) Control Panel > Network and Dial-up Connections > rt click, Local Area Connection 4 > select Internet Protocol (TCP/ID), click Properties > Use the following IP address: IP address: 192.168.0.1, Subnet mask: 255.255.255.0
And... you did the above WRONG. You needed to implement the settings above on "Local Area Connection" (i.e. the PRIMARY/PHYSICAL Ethernet adapter). Undo the changes on "Local Area Connection 4" by setting it back AUTOMATIC SETTINGS (i.e. DHCP) for both its IP ADDRESS as well as its DNS Servers.

QUOTE (wolfv @ 10-6-07, 4:38pm) *
Disconnect PC from the Internet
Disable all software firewalls on the PC

From command line:
CODE
C:\>ipconfig/all
Don't bother capturing the "ipconfig /all" info when nothing is plugged into the PC's ethernet port. While the PC should be disconnected from the internet, the "ipconfig /all" info is really only useful when the PC and PAP2 are connected to each other via the crossover cable.

CODE
Windows 2000 IP Configuration

         Host Name . . . . . . . . . . . . : wolfPC
         Primary DNS Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Broadcast
         IP Routing Enabled. . . . . . . . : Yes
         WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : TAP-Win32 Adapter V8
         Physical Address. . . . . . . . . : 00-FF-64-A0-D9-0F

Ethernet adapter Local Area Connection:

         Media State . . . . . . . . . . . : Cable Disconnected
         Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
         Physical Address. . . . . . . . . : 00-14-2A-31-C1-90

C:\>ipconfig/release

Windows 2000 IP Configuration

All adapters bound to DHCP do not have DHCP addresses.  The addresses were automatically configured and can not be released.

C:\>
You're getting the error above because you haven't established a physical network connection between the PC's ethernet port and *something*. That *something*, in this case, needs to be your PAP2. FYI, if "ipconfig /release" succeeds, you can then issue command "ipconfig /renew". Of course you don't need to issue the "ipconfig /release" command in the first place if current TCP/IP settings look OK (i.e. don't have any Comcast into nor have any "real" DNS Server IP Addresses.

QUOTE (wolfv @ 10-6-07, 4:38pm) *
Start SolarWinds
SolarWinds is listening to 127.0.0.1 (lower-right corner)
Given that the PC's ethernet connection was disconnected, 127.0.0.1 is the correct address SolarWinds should be listening on.

QUOTE (wolfv @ 10-6-07, 4:38pm) *
Connect PAP2 to PC via crossover cable
Power on the PAP2
Wait 2 minutes

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface is 192.168.2.100 (should be 192.168.0.xxx)
I'm still baffled by that 192.168.2.100 address, but this time around the PAP2 had no chance of being DHCP assigned an IP Address by ICS because you assigned the wrong network interface on your PC the IP Address of 192.168.0.1. "Local Area Connection," not "Local Area Connection 4," needed to be assigned that address. Once you fix that, let's see if the PAP2 gets DHCP assigned an IP Address by ICS.

QUOTE (wolfv @ 10-6-07, 4:38pm) *
Restart SolarWinds
SolarWinds is listening to 169.254.194.196
This actually makes sense, since "Local Area Connection" wasn't configured as 192.168.0.1.

Diggler
wolfv
Diggler,

Swapping "Local Area Connection" and "Local Area Connection 4" properties worked! I got into the PAP2 interface. Unfortunatlly I was not able to login. I tried
Username: user/1234 (from Post #326 11)
Password: 7756112 (this worked for factory reset from IVR as described in Post #120 step 1)
I also tried
Username: pap admin
Password: 7756112
and
Username: user
Password: 1234
What else can I try for login?

Once I am logged in I can continue from Post #326 11.

Thank you
TheDiggler
QUOTE (wolfv @ 10-6-07, 10:23pm) *
Swapping "Local Area Connection" and "Local Area Connection 4" properties worked!
Finally! It's a shame you even had to configure "Local Area Connection" w/ the STATIC IP of 192.168.0.1, but whatever... Will try to remember this the next time somebody else wants to punish themsleves using Win2K! tongue.gif

QUOTE (wolfv @ 10-6-07, 10:23pm) *
I got into the PAP2 interface. Unfortunatlly I was not able to login. I tried
Username: user/1234 (from Post #326 11)
Password: 7756112 (this worked for factory reset from IVR as described in Post #120 step 1)
I also tried
Username: pap admin
Password: 7756112
and
Username: user
Password: 1234
What else can I try for login?

Once I am logged in I can continue from Post #326 11.

Thank you
If you succeeded in performing all of the steps up to 11, the accounts will be:

Username: user
Password: 1234

and

Username: admin
password: 4321

I believe you need to login as "user" first, and once logged in, you can switch to admin mode. If the "user" account above isn't working, describe IN EXTREME DETAIL exactly what you've done thus far in the unlock process. Also report whether the adapter has a RED LED at this point.

Diggler
wolfv
Diggler,
Thank you for finding the information on "Local Area Connection" w/ the STATIC IP of 192.168.0.1. That was very descent of you.

There is a link for "Admin Login". I don't see a place for "User Login". I tried to login as "user" in the "Admin Login" page, but it didn't take.

Here is what I have done in the The UNLOCK PROCESS.
My Posts # 1268, 1270 , 1272, 1274, 1276, 1280, 1282, and most recently I did the following:

(Win2k)
Network and Dial-up Connections > Local Area Connection > select Internet Protocol (TCP/ID) Properties > Use the following IP address: IP address: 192.168.0.1, Subnet mask: 255.255.255.0, Use the following DNS server address: clear both.

Network and Dial-up Connections > Local Area Connection 4 > Internet Protocol (TCP/ID), Properties > Obtain an IP address automatically, Obtain DNS server address automatically

Disconnect PC from the Internet

Reboot
Disable all software firewalls on the PC

Start SolarWinds
SolarWinds is listening to 127.0.0.1 (lower-right corner)

Connect PAP2 to PC via crossover cable
Power on the PAP2

Wait 2 minutes (flashing blue changes to study blue)

From command line:
ipconfig/all
Comcast not in config

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface:192.168.0.73

Restart SolarWinds
SolarWinds is listening to 192.168.0.1

ping 192.168.0.73 is good

put 192.168.0.73 in browser and PAP2 web-interface comes up > Admin Login,
User Name: user
Password: 1234
this failed so I tried
User Name: admin
Password: 4321
This also failed.

I never saw a red indicator light, but it may have been red when I was not looking.
Right now IVR 150# (firmware version) is 3.1.9c.

If you need more details, I could start the process over again.
TheDiggler
QUOTE (wolfv @ 10-7-07, 3:39am) *
There is a link for "Admin Login". I don't see a place for "User Login". I tried to login as "user" in the "Admin Login" page, but it didn't take.
If you're able to connect to the web interface w/o being prompted for an intial username/password, you're entering w/ "user" level access.

QUOTE (wolfv @ 10-7-07, 3:39am) *
Here is what I have done in the The UNLOCK PROCESS.
My Posts # 1268, 1270 , 1272, 1274, 1276, 1280, 1282,
Those posts show that your local environment is (hopefully) properly setup (i.e. TFTP & HTTP servers, files copied to correct directories, 'hosts' file configured properly).

QUOTE (wolfv @ 10-7-07, 3:39am) *
and most recently I did the following

(Win2k)
Network and Dial-up Connections > Local Area Connection > select Internet Protocol (TCP/ID) Properties > Use the following IP address: IP address: 192.168.0.1, Subnet mask: 255.255.255.0, Use the following DNS server address: clear both.

Network and Dial-up Connections > Local Area Connection 4 > Internet Protocol (TCP/ID), Properties > Obtain an IP address automatically, Obtain DNS server address automatically

Disconnect PC from the Internet

Reboot
Disable all software firewalls on the PC

Start SolarWinds
SolarWinds is listening to 127.0.0.1 (lower-right corner)

Connect PAP2 to PC via crossover cable
Power on the PAP2

Wait 2 minutes (flashing blue changes to study blue)

From command line:
ipconfig/all
Comcast not in config
No need to wait 2 minutes. Once "ipconfig /all" indicates that "Local Area Connection" has IP Address 192.168.0.1, re-start SolarWinds.

QUOTE (wolfv @ 10-7-07, 3:39am) *
Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface:192.168.0.73

Restart SolarWinds
SolarWinds is listening to 192.168.0.1

ping 192.168.0.73 is good

put 192.168.0.73 in browser and PAP2 web-interface comes up > Admin Login,
User Name: user
Password: 1234
this failed so I tried
User Name: admin
Password: 4321
This also failed.
In the above, it's good that SolarWinds is listening on 192.168.0.1, but the PAP2 hasn't communicated with it yet. This is because you need to reboot your PAP2 (i.e. power cycle it) and wait 2-3 minutes. The PAP2 requests its provisioning information at boot-up, so once SolarWinds is listening on 192.168.0.1, upon rebooting the PAP2, within 2-3 minutes you should see activity in the SolarWinds window itself. Specifically, you should see log messages directly in the SolarWinds window indicating what data has been transmitted to the PAP2. Until you see this, the PAP2 hasn't even begun the unlock process.

QUOTE (wolfv @ 10-7-07, 3:39am) *
I never saw a red indicator light, but it may have been red when I was not looking.
Right now IVR 150# (firmware version) is 3.1.9c.
After the PAP2 grabs its SPA<mac>.xml file from your SolarWinds TFTP server, it will process that file. That processing should take a minute or two. Upon processing the file, it should request a firmware upgrade from your HTTP server. Assuming that succeeds, while the PAP2 is downloading firmware, one of the LEDs will flash VERY RAPIDLY. After it stops flashing rapidly, it'll process the firmware file, which may take a few minutes. If successfully processed, one of the leds on the adapter will turn red and stay red. It will remain red PERMANENTLY until you've re-loaded true PAP2 firmware back onto the adapter (which happens later on in the unlock process). There is no ambiguity about the red indicator. Either it's red or it's not. Even if you power cycle the adapter, it will still be RED. Anyway, if you get that far, continue the unlock process by heading back to POST #120 and proceeding directly to STEP #7.

QUOTE (wolfv @ 10-7-07, 3:39am) *
If you need more details, I could start the process over again.
You still have your work cut out. Hopefully the above will let you make forward progress.
tlak83
hi i've got 2 pap2 devices tried to unlock the 1st one didnt work well but its because i was already using it with vonage blink.gif so it got updated but the second one did never connect to the internet but for some reason im stuck well basically i got my router and is not connected to the internet i didnt remove the dns settings from the pap2 what i did was to manually setup the dns servers in the router so the pap2 its being properly redirected to my dns server in my computer i have my apache and the tftp server running on 69 and 2400 so i started the proccess the pap got unlocked banana.gif so i was in step 9 and as you said the adapter got locked again so i had to start the unlock proccess again to get the GPP key but i cant seem to get it to work blushing.gif it grabs the xml files 2 of them first in the root folder then in the so called obscure folder but then it doesnt make the http requests anymore at least it doesnt look to me like is doing it i've checked the log in apache and dont see any requests from the pap's ip am i missing something or did i do something wrong and now i got two bricks...... blushing.gif

well in the case i do i wa thinking in setting up a dns server on my computer to send the requests for vonage server into another voip server but i wouldnt know how to go about setting up the user name and passw do you think that could be possible cause that would be like unlocking the pap bang.gif
tlak83
something else in one of the posts you said that you think that the request for an upgrade of firmware was on the xml file could it be possible for you to send me one decrypted xml file so i can look it up eyehide.gif biggrin.gif eyehide.gif
TheDiggler
QUOTE (tlak83 @ 10-7-07, 5:04am) *
hi i've got 2 pap2 devices tried to unlock the 1st one didnt work well but its because i was already using it with vonage blink.gif so it got updated
If that adapter is currently registered w/ Vonage, it's been discussed in this thread how to get those adapters unlocked. Read back at least the last 3 months worth of posts, maybe the last 6 months.

QUOTE (tlak83 @ 10-7-07, 5:04am) *
but the second one did never connect to the internet but for some reason im stuck well basically i got my router and is not connected to the internet i didnt remove the dns settings from the pap2 what i did was to manually setup the dns servers in the router so the pap2 its being properly redirected to my dns server in my computer i have my apache and the tftp server running on 69 and 2400 so i started the proccess the pap got unlocked banana.gif so i was in step 9 and as you said the adapter got locked again so i had to start the unlock proccess again to get the GPP key but i cant seem to get it to work blushing.gif it grabs the xml files 2 of them first in the root folder then in the so called obscure folder but then it doesnt make the http requests anymore at least it doesnt look to me like is doing it i've checked the log in apache and dont see any requests from the pap's ip am i missing something or did i do something wrong and now i got two bricks...... blushing.gif
The only thing you're doing wrong is you're now performing the wrong unlock process. Re-read Step #9, sub-step 3. Keep re-reading it until you follow the correct unlock process. BTW, you'll find that process MUCH EASIER to accomplish. wink.gif

Hint: In POST #120, Step #9, you do not need to feed your adapter any more XML files.

QUOTE (tlak83 @ 10-7-07, 5:04am) *
well in the case i do i wa thinking in setting up a dns server on my computer to send the requests for vonage server into another voip server but i wouldnt know how to go about setting up the user name and passw do you think that could be possible cause that would be like unlocking the pap
Uhh.. the above confused me.
tlak83
about the last one what i mean is the pap atemts to connect to vonage and vonage will tell thew pap if is registered or not, now the same thing is if the pap had the settings for a different voip now where i want to get is to make the pasp go with vonages settings to this one dns server wich will then redirect the requests to another voip server wich is easy what i wouldnt know how to do is after the pap makes the request to the dns the psap will get rediorected to this one server from another voip but the request to connect will have the wrong settings so my question was if you think that it would be possible to change those settings on the requests from the pap


now about the unlock proccess i still dont get step 9

STEP 9: Obtain the FACTORY FRESH GPP_K key (OPTIONAL but recommended)
    1) In STEP 6, the encrypted Vonage Config File got loaded into the adapter. This caused the adapter's FACTORY FRESH GPP_K value to be overwritten w/ one supplied by Vonage.
    2) With the adapter disconnected from the internet and loaded w/ PAP2 firmware 3.1.6 or lower, FACTORY RESET THE ADAPTER. This will cause the FACTORY FRESH GPP_K value to be re-loaded, but it will also re-lock the adapter. Before FACTORY RESETTING the adapter though, delete your Vonage Encrypted spa000000000000.xml file from your TFTP ROOT! Otherwise, upon performing a FACTORY RESET, your adapter will request and process this file, a file which DISABLES THE ADAPTER'S WEB INTERACE! dry.gif
    basically if the file gets fed to the pap it will loose the gpp i need but performing a factory reset will get it back to the original again am i right
    any how i can get to the webs interface after resseting
    3) Repeat the ORIGINAL (easy) UNLOCK process (i.e. perform the entire series of steps listed in POST #4 of this thread)
    "repeat the easy unlock proccess" for what i understand here i got to do everything over again if not im really lost or to tired to continue this today
    4) After the adapter has been re-unlocked, extract the GPP_K value and save it! This value is located in the "Provisioning" tab of the adapter's web-interface (i.e login as "admin," switch to "advanced" mode and click on the "Provisioning" tab).
    this i understand is pretty clear but i still need to get to that part
tlak83
QUOTE (tlak83 @ 10-7-07, 1:42am) *
about the last one what i mean is the pap atemts to connect to vonage and vonage will tell thew pap if is registered or not, now the same thing is if the pap had the settings for a different voip now where i want to get is to make the pasp go with vonages settings to this one dns server wich will then redirect the requests to another voip server wich is easy what i wouldnt know how to do is after the pap makes the request to the dns the psap will get rediorected to this one server from another voip but the request to connect will have the wrong settings so my question was if you think that it would be possible to change those settings on the requests from the pap


now about the unlock proccess i still dont get step 9

STEP 9: Obtain the FACTORY FRESH GPP_K key (OPTIONAL but recommended)
    1) In STEP 6, the encrypted Vonage Config File got loaded into the adapter. This caused the adapter's FACTORY FRESH GPP_K value to be overwritten w/ one supplied by Vonage.
    2) With the adapter disconnected from the internet and loaded w/ PAP2 firmware 3.1.6 or lower, FACTORY RESET THE ADAPTER. This will cause the FACTORY FRESH GPP_K value to be re-loaded, but it will also re-lock the adapter. Before FACTORY RESETTING the adapter though, delete your Vonage Encrypted spa000000000000.xml file from your TFTP ROOT! Otherwise, upon performing a FACTORY RESET, your adapter will request and process this file, a file which DISABLES THE ADAPTER'S WEB INTERACE! dry.gif
    basically if the file gets fed to the pap it will loose the gpp i need but performing a factory reset will get it back to the original again am i right
    any how i can get to the webs interface after resseting
    3) Repeat the ORIGINAL (easy) UNLOCK process (i.e. perform the entire series of steps listed in POST #4 of this thread)
    "repeat the easy unlock proccess" for what i understand here i got to do everything over again if not im really lost or to tired to continue this today
    4) After the adapter has been re-unlocked, extract the GPP_K value and save it! This value is located in the "Provisioning" tab of the adapter's web-interface (i.e login as "admin," switch to "advanced" mode and click on the "Provisioning" tab).
    this i understand is pretty clear but i still need to get to that part



i guess i didnt see the post 4 being mentioned sorry about that
any how thank you i will try post 4 before asking anymore
TheDiggler
QUOTE (tlak83 @ 10-7-07, 5:42am) *
about the last one what i mean is the pap atemts to connect to vonage and vonage will tell thew pap if is registered or not, now the same thing is if the pap had the settings for a different voip now where i want to get is to make the pasp go with vonages settings to this one dns server wich will then redirect the requests to another voip server wich is easy what i wouldnt know how to do is after the pap makes the request to the dns the psap will get rediorected to this one server from another voip but the request to connect will have the wrong settings so my question was if you think that it would be possible to change those settings on the requests from the pap
Sorry, I'm still not sure I understand what you're trying to accomplish. Is it that you want to re-direct your PAP2 from Vonage's server to another server after the PAP2 has "registered" w/ Vonage? If so, I have no idea how to accomplish that.

QUOTE (tlak83 @ 10-7-07, 5:42am) *
now about the unlock proccess i still dont get step 9

STEP 9: Obtain the FACTORY FRESH GPP_K key (OPTIONAL but recommended)
    1) In STEP 6, the encrypted Vonage Config File got loaded into the adapter. This caused the adapter's FACTORY FRESH GPP_K value to be overwritten w/ one supplied by Vonage.
    2) With the adapter disconnected from the internet and loaded w/ PAP2 firmware 3.1.6 or lower, FACTORY RESET THE ADAPTER. This will cause the FACTORY FRESH GPP_K value to be re-loaded, but it will also re-lock the adapter. Before FACTORY RESETTING the adapter though, delete your Vonage Encrypted spa000000000000.xml file from your TFTP ROOT! Otherwise, upon performing a FACTORY RESET, your adapter will request and process this file, a file which DISABLES THE ADAPTER'S WEB INTERACE! dry.gif
    basically if the file gets fed to the pap after performing a factory reset will get deleted am i right
What will get deleted? The file? No. If the adapter loads its Vonage encrypted XML file after being factory reset, the web interface will get re-locked. That's why you're told to remove the file yourself from your TFTP ROOT directory before factory resetting the adapter.

QUOTE (tlak83 @ 10-7-07, 5:42am) *
    any how i can get to the webs interface
As Step #9, Sub-step 2 clearly states, factory reset the adapter but don't let it get fed w/ any XML file!!! To ensure that no XML file can be fed, YOU need to delete your Vonage encrypted spa<mac>.xml file from your TFTP-ROOT directory BEFORE FACTORY RESETTING THE ADAPTER.

QUOTE (tlak83 @ 10-7-07, 5:42am) *
    3) Repeat the ORIGINAL (easy) UNLOCK process (i.e. perform the entire series of steps listed in POST #4 of this thread)
    "repeat the easy unlock proccess" for what i understand here i got to do everything over again if not im really lost or to tired to continue this today
Yes, you're doing everything over again, but in a much easier fashion. The method described in POST #4 should take you about 5 minutes.

Note: When you type in the URL in the PAP2's web interface to perform a firmware upgrade, if it prompts you for an admin username/password, use your user level username/password (i.e. "user" and "1234"). That trick only works w/ PAP2 firmware 3.1.6 or lower.

QUOTE (tlak83 @ 10-7-07, 5:42am) *
    4) After the adapter has been re-unlocked, extract the GPP_K value and save it! This value is located in the "Provisioning" tab of the adapter's web-interface (i.e login as "admin," switch to "advanced" mode and click on the "Provisioning" tab).
    this i understand is pretty clear but i still need to get to that part
See if the info above helps.
tlak83
QUOTE
Sorry, I'm still not sure I understand what you're trying to accomplish. Is it that you want to re-direct your PAP2 from Vonage's server to another server after the PAP2 has "registered" w/ Vonage? If so, I have no idea how to accomplish that.



yes thats what im trying to do


besides that i got it to work thanks i just had not seen the post 4 comment i guess i didnt really paid that much attention to it

but now the problem is that when i use vuckfonage first i tried to get the file from fonage but said the host could not be resolved so i did it on my tftp the tftp starts sending the file but then for some reason times out and i get socket error # 10060 the connection timed out but i dont get why it times out i mean thew file is the correct one ( is it the vonage xml what i need to use? ) and why would it time out is in the same computer? have you seen this before



ok if i try the download through command it works
i tried the vonage server my server on 192.168.1.102 and i also tried localhost
all with a variation of ports but for some reason still times out

im going to reinstall it and see what happens
TheDiggler
QUOTE (tlak83 @ 10-7-07, 6:25am) *
besides that i got it to work thanks i just had not seen the post 4 comment i guess i didnt really paid that much attention to it
That's why I told you to re-read step #9 sub-step 3 "over and over." smile.gif

QUOTE (tlak83 @ 10-7-07, 6:25am) *
but now the problem is that when i use vuckfonage first i tried to get the file from fonage but said the host could not be resolved so i did it on my tftp the tftp starts sending the file but then for some reason times out and i get socket error # 10060 the connection timed out but i dont get why it times out i mean thew file is the correct one ( is it the vonage xml what i need to use? ) and why would it time out is in the same computer? have you seen this before
Yes, I've seen reports of people having difficulty grabbing files via TFTP from their local server. Your solution sounds simple. Remove your spoofed DNS settings in your router. Then you should be connecting back to Vonage's servers. wink.gif
tlak83
ok so it worked now i guess it was just wrong settings but im goint to put here what i did just in case someone runs into the same problem

i was using tftp -i ls.tftp.vonage.net -c get spa00000000000.xml for the host
i changed it to tftp.vonage.net

the only port that worked for me was 69, command promt can get it from 2400 but vuckvonage cant
for the localhost still cant get why dosnt work but it didnt for me

Thanks TheDiggler your the best!!!!
wolfv
Diggler,
I made a detailed list of SETUP and UNLOCK PROCESS. I checked all items listed on Post #326
Items that might cause problems are underlined. Please tell me what I am missing.

SETUP:
Powered on the PAP2

Get the MAC address of PAP2:
Dial ****
Enter: 140#
MAC address=0012 17FD DC1A

Check TFTP Server Configuration,
TFTP Root Directory: C:\TFTP-Root\spa001217FDDC1A.xml
Security: Transmit and Receive files
Check HTTP Server,
Internet information Services > wolfpc > Default Web Site > +001217FDDC1A points to PAP2-bin-03-01-09-LSc.bin
The SETUP instructions specify "Create a virtual web directory". Internet information Services has "Default Web Site" and "Default FTP Site". Which one should be used?

Check DHCP Server,
Local Area Connection
> General tab: Internet Protocol (TCP/IP) Properties
Use the following IP address:
IP address:192.168.0.1
Static Subnet mask: 255.255.255.0
Default gateway: empty
Use the following DNS server addresses: empty
> Sharing tab: [not checked] Enable Internet Connection Sharing for this connection
Local Area Connection 4
> General tab: Internet Protocol (TCP/IP) Properties
Obtain an IP address automatically
Obtain DNS server address automatically
> Sharing tab: [checked] Enable Internet Connection Sharing for this connection
Check DNS Server,
C:\WINNT\system32\drivers\etc\host (this is a different path than XP uses)
Last lines are:
#
192.168.0.1 ls.tftp.vonage.net
192.168.0.1 httpconfig.vonage.net
Powered off the PAP2

Start SolarWinds
SolarWinds is listening to127.0.0.1

The UNLOCK PROCESS:
1) Connected the PAP2 to the PC using a crossover cable
2) Powered on the PAP2

Wait 1 minute (two study blue lights)

Check some more items
From command line:
ipconfig/all
Comcast not in config

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface: 192.168.0.70 (should be 192.168.0.xxx)

ping 192.168.0.70 is good

Restart SolarWinds
SolarWinds is listening to 192.168.0.1
put http://192.168.0.70/ in browser and PAP2 web-interface comes up > Admin Login,
User Name: admin
Password: 4321
Cannot log in

Now that SolarWinds is listening to 192.168.0.1,
Cycle PAP2 power (step 7 says it automatically reboots)

wait 3 minutes (the indictor light never turned red)

What am I missing?

Thank you.
TheDiggler
[code][/code]
QUOTE (wolfv @ 10-7-07, 2:56pm) *
Diggler,
I made a detailed list of SETUP and UNLOCK PROCESS. I checked all items listed on Post #326
Items that might cause problems are underlined. Please tell me what I am missing.

SETUP:
Powered on the PAP2

Get the MAC address of PAP2:
Dial ****
Enter: 140#
MAC address=0012 17FD DC1A

Check TFTP Server Configuration,
TFTP Root Directory: C:\TFTP-Root\spa001217FDDC1A.xml
Security: Transmit and Receive files
Check HTTP Server,
Internet information Services > wolfpc > Default Web Site > +001217FDDC1A points to PAP2-bin-03-01-09-LSc.bin
The SETUP instructions specify "Create a virtual web directory". Internet information Services has "Default Web Site" and "Default FTP Site". Which one should be used?
"Default Web Site" (which is what you used)

QUOTE (wolfv @ 10-7-07, 2:56pm) *
Check DHCP Server,
Local Area Connection
> General tab: Internet Protocol (TCP/IP) Properties
Use the following IP address:
IP address:192.168.0.1
Static Subnet mask: 255.255.255.0
Default gateway: empty
Use the following DNS server addresses: empty
> Sharing tab: [not checked] Enable Internet Connection Sharing for this connection
The settings above are correct. However, since things aren't moving forward, let's try enhancing things slightly. For this network interface (i.e. "Local Area Connection"), add a DNS Server setting of: 192.168.0.1.

QUOTE (wolfv @ 10-7-07, 2:56pm) *
Local Area Connection 4
> General tab: Internet Protocol (TCP/IP) Properties
Obtain an IP address automatically
Obtain DNS server address automatically
> Sharing tab: [checked] Enable Internet Connection Sharing for this connection
Looks good.

QUOTE (wolfv @ 10-7-07, 2:56pm) *
Check DNS Server,
C:\WINNT\system32\drivers\etc\host (this is a different path than XP uses)
Last lines are:
#
192.168.0.1 ls.tftp.vonage.net
192.168.0.1 httpconfig.vonage.net
Looks good

QUOTE (wolfv @ 10-7-07, 2:56pm) *
Powered off the PAP2

Start SolarWinds
SolarWinds is listening to 127.0.0.1

The UNLOCK PROCESS:
1) Connected the PAP2 to the PC using a crossover cable
2) Powered on the PAP2

Wait 1 minute (two study blue lights)

Check some more items
From command line:
ipconfig/all
Comcast not in config

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface: 192.168.0.70 (should be 192.168.0.xxx)

ping 192.168.0.70 is good

Restart SolarWinds
SolarWinds is listening to 192.168.0.1
put http://192.168.0.70/ in browser and PAP2 web-interface comes up > Admin Login,
User Name: admin
Password: 4321
Cannot log in
You're not going to be able to login w/ "admin" until you've completed STEP #7 of POST #120.


QUOTE (wolfv @ 10-7-07, 2:56pm) *
Now that SolarWinds is listening to 192.168.0.1,
Cycle PAP2 power (step 7 says it automatically reboots)
After you power cycle the PAP2 at this point, please go back into IVR mode, grab its IP address, navigate to its web interface, and capture a SCREEN SHOT of that web page. If you're having difficulty capturing (or posting) a screen shot, please post the following details from the PAP2's web-page:
- Current IP
- Host Name
- Domain
- Current Netmask
- Current Gateway
- Primary DNS (should be: 192.168.0.1)
- Secondary DNS (should be blank)


QUOTE (wolfv @ 10-7-07, 2:56pm) *
wait 3 minutes (the indictor light never turned red)

What am I missing?

Thank you.
Before waiting for the indicator light to turn red, you need to ensure that there's activity in SolarWinds itself. If you don't see any activity in SolarWinds, your PAP2 isn't talking to your TFTP Server. If the PAP2's web-interface above (where I asked you to screen capture it) doesn't have "192.168.0.1" as one of its DNS Servers, this is why things aren't progressing. At the top of this post I suggested that you add "192.168.0.1" as a DNS Server to "Local Area Connection." Upon doing so, that may take care of the missing DNS Server setting in your PAP2. You can also manually configure your PAP2 to use DNS Server 192.168.0.1 (either through its web interface or through IVR commands), but my concern is, if you end up doing that, you may get "stuck" later on in the unlock process. After your adapter's LED has turned red (i.e. once it's in SPA2K mode), I'm not sure whether you'll be able to configure DNS Server settings directly in the adapter. Thus, I'd rather the adapter receive its IP Address settings (including its DNS Server settings) via DHCP.

Diggler
wolfv
Diggler,

Something is wrong with my DNS. Here is what I did:

Local Area Connection
> General tab: Internet Protocol (TCP/IP) Properties
Use the following IP address:
IP address:192.168.0.1
Static Subnet mask: 255.255.255.0
Default gateway: empty
Use the following DNS server addresses:
Preferred DNS server: 192.168.0.1
Alternate DNS server: empty
Reboot PC

The UNLOCK PROCESS:
Power off the PAP2
Start SolarWinds
SolarWinds is listening to127.0.0.1

1) Connected the PAP2 to the PC using a crossover cable
2) Powered on the PAP2

Wait 1 minute (two study blue lights)

Check some items
From command line:
ipconfig/all
Comcast not in config

Restart SolarWinds
SolarWinds is listening to 192.168.0.1
Now that SolarWinds is listening to 192.168.0.1, cycle PAP2 power

wait 1 minute

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface: 192.168.0.94 (should be 192.168.0.xxx)

put http://192.168.0.94/ in browser and PAP2 web-interface comes up > Admin Login,
User Name: admin
Password: 4321
Cannot log in

Take screen shoot of PAP2 web-interface (DNS is wrong)
- Current IP = 192.168.0.94
- Host Name = LinksysPAP
- Domain = empty
- Current Netmask = 255.255.255.0
- Current Gateway = 192.168.0.1
- Primary DNS = 216.115.24.230 (should be: 192.168.0.1)
- Secondary DNS = 216.115.31.140 192.168.0.1 (should be blank)

Double check Local Area Connection
Preferred DNS server: 192.168.0.1
Alternate DNS server: empty
There is no TFTP-Server.log

How to fix the DNS?

Thank you.
TheDiggler
QUOTE (wolfv @ 10-7-07, 5:33pm) *
Diggler,

Something is wrong with my DNS. Here is what I did:

Local Area Connection
> General tab: Internet Protocol (TCP/IP) Properties
Use the following IP address:
IP address:192.168.0.1
Static Subnet mask: 255.255.255.0
Default gateway: empty
Use the following DNS server addresses:
Preferred DNS server: 192.168.0.1
Alternate DNS server: empty
Reboot PC

The UNLOCK PROCESS:
Power off the PAP2
Start SolarWinds
SolarWinds is listening to127.0.0.1

1) Connected the PAP2 to the PC using a crossover cable
2) Powered on the PAP2

Wait 1 minute (two study blue lights)

Check some items
From command line:
ipconfig/all
Comcast not in config

Restart SolarWinds
SolarWinds is listening to 192.168.0.1
Now that SolarWinds is listening to 192.168.0.1, cycle PAP2 power

wait 1 minute

Get the IP address of PAP2 web-interface:
Dial ****
Enter: 110#
IP address of PAP2 web-interface: 192.168.0.94 (should be 192.168.0.xxx)
All of the above, so far, is fine.

QUOTE (wolfv @ 10-7-07, 5:33pm) *
put http://192.168.0.94/ in browser and PAP2 web-interface comes up > Admin Login,
User Name: admin
Password: 4321
Cannot log in

Take screen shoot of PAP2 web-interface (DNS is wrong)
- Current IP = 192.168.0.94
- Host Name = LinksysPAP
- Domain = empty
- Current Netmask = 255.255.255.0
- Current Gateway = 192.168.0.1
- Primary DNS = 216.115.24.230 (should be: 192.168.0.1)
- Secondary DNS = 216.115.31.140 192.168.0.1 (should be blank)

Double check Local Area Connection
Preferred DNS server: 192.168.0.1
Alternate DNS server: empty
There is no TFTP-Server.log

How to fix the DNS?

Thank you.
Actually, I mis-spoke in my last post. Those two DNS servers listed there (216.115.xxx.xxx) are Vonage's DNS servers. They do in fact come pre-configured and get loaded in upon performing a FACTORY RESET. However, if 192.168.0.1 is in fact listed as an IP address under the "Secondary DNS" entry, then things may be OK. You may simply have to wait for more than 3 minutes for the PAP2 to make its way over to your 192.168.0.1 machine. The way DNS works, when resolving domain names, the primary server gets tried first, then the secondary, then the third, and so on. With your machine disconnected from the internet, DNS will timeout for the first two servers (i.e. Vonage's servers). When it finally sends a DNS request to the third server (i.e. 192.168.0.1), that's when it should finally resolve, and shortly thereafter your TFTP Server should get accessed.

Now.. I'm starting to wonder whether ICS under Windows 2K behaves like a DNS server. If it doesn't, then the unlock method under Win2K won't be as simple/straightforward. To determine whether ICS behaves as a DNS server under Win 2K, if you have a 2nd PC available (preferably a laptop), connect that 2nd PC so your Win2K machine via the crossover cable. Then, in the 2nd PC, open up a command prompt, type "ping ls.tftp.vonage.net", and see if the ping succeeds. If it does, and if it resovles to 192.168.0.1, then ICS under Win2K is probably OK. Just make sure that the 2nd PC's hosts file DOES NOT contain manually configured entries for the various Vonage domain names.

If the domain name does not resolve on the 2nd PC, then ICS under Win2K does NOT appear to be be sufficient. Should that be the case, you'll either need to install and configure SimpleDNS (something I will be unable to assist you with as I've never used that program) or switch to a Windows XP machine. I strongly recommend switching to a Windows XP machine where the unlock process has proven time 'n time again that it works.

Anyway, if you have a 2nd PC to test out Win2K's ICS, let's see what that produces first.

Diggler
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