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matt76
I recently sold my Dell LCD TV (from holiday Delf deal) on a local circular advertisement. It was too much of a luxury item for me on my financial budget.

The guy who bought it seemed honest enough. He paid cash up front, we signed no contracts or anything, simply a gentleman's handshake.

Well, he calls the day after, asking for a copy of my invoice. I assume he's asking it for warranty purposes, but who knows.

I want to be fair as possible but at the same time I don't want to expose myself to any scams or expose any of my sensitive information.

What sort of stuff can I reasonably black out?

I'm not comfortable with giving any sort of personal information. At this point, I'm going to black out my address, my invoice #, and my customer #.

Is there anything critical (besides any sort of CC#), that I should definitely keep out?

Thanks much in advance.

(He has my phone number and email so he can always reach me. It's not like I'm leaving him out in the lurch.)
matt76
If you couldn't tell, I don't really sell stuff all that often, it's just for some reason this past holiday season, we ended up with quite a few printers that came with digital camera bundles as were bought as gifts as well as buying that very first Dell.
basset
Hey....the dude paid you...you got the money wink.gif
Treat the dude the way you want to be treated

When did you buy it?
Is it in warranty?
Can it be transferred?
Ask Dell?
Ask Dell what info the new owner needs for any claims

Contact your local police......ask if what info you supply...can be used in idenity theft

good luck
matt76
The TV came with a Dell desktop that I ordered (during the Dellf promotion). I was tempted to keep the TV but it was too lavish for me as a student. I sold it to bring down the total price of the desktop.

I never opened the TV and sold it to him brand new. I threw in the basic inkjet printer (also unopened and new) that came with the desktop as well since we have too many printers at this point.

The invoice states the TV comes with a 1 year limited warranty. I assume the warranty information is in the TV box. I wouldn't know since I never opened it prior to selling it to him.

The TV arrived in early January, a couple weeks ago. It sat in my room for about a week or two before the buyer came along.

I figured I'd take the initiative and ask around for advice to be safe.
msh11
I personally would not give him a copy of the invoice. That is your invoice, not his. If he wants a bill of sale or evidence of his purchase, then create one for him, and have him sign it and keep a copy for yourself (that he agreed to the terms). I'd find out why they want it, as it may be for tax purposes as well as warranty. I don't think there was warranty info in the box.

Make a receipt similar to this:



Sold to on this Date:______________________________________________

(items below are necessary for ownership and warranty transfer)


Name:_________________________________________________________


Address:_______________________________________________________


______________________________________________________________


______________________________________________________________


______________________________________________________________


Phone:_________________________________________________________


Email:__________________________________________________________


One XXXXXXX (and peripherals if applicable) as described below for the amount of $_______________(cash check money order) The warranty balance will be transferred via applicable means into the new owners name as above. A copy of the applicable warranty by XXXXXX is either included here (or attached) for your convenience. The sale is as-is to the buyer from the seller, and all warranties shall be fulfilled by the manufacturer as per their terms only. The seller on this receipt does not support hardware or software issues with computers after purchase (unless agreed upon under separate terms), and the buyer agrees to this and shall not contact the seller for support. The buyer also by signature agrees that the XXXXXXX was in working and satisfactory order and condition at the time of the sale, and when relayed to the buyer.



Seller:____________________________________________________________Date:________

________________


(Print Name)____________________________________________________________




Buyer:____________________________________________________________Date:_________

_______________


(Print Name)____________________________________________________________


==========================================================================

DESCRIPTION OF ITEM:


He should be happy with that (and you may want to print of copy of the warranty from Dell's site and give it to him for his convenience and reference)...and I've never had any issues with using the receipt above.......edit as it suits your particular situation. smile.gif
carloscai
I sold my panasonic tv a few weeks ago. I didn't register the product when I bought it in summer but kept all the required documents for a full warranty. I kept these until I confirmed that the check has been deposit into my account, gave the buyer a call and she came over to pick up the documents.

For a Panasonic TV, you don't need to have an invoice. The warranty card and the product registration card are from the mfr. But I don't know if that's the case for Dell.
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