In my case, I'm not traveling as much as I used to, so I was considering dropping my AT&T wireless service (currently on the minimum plan of $59.99/mo). I called them up, transferred to the account closing department, and said I'd love to stay if they could offer me a plan with fewer minutes etc.
Within about 10 minutes on the phone, I was on a plan for $10 less per month, with promotional "bonus minutes" added that effectively made it the same plan, saving me $120/year. (Note I couldn't cancel without contract penalties anyway until October 2009).
Has anyone else tried this? Comcast is next on my target list
The astute among you will note that wireless is something that could (and should) be canceled as a non-essential service. In my case, I still do travel enough for work that it would be annoying not having it, although with a series of recent layoffs at my company, that could change any day.
Thoughts? Suggestions? Post your experience!