Join us for an invitation only webinar, Drive Business Value through Service Level Management (SLM). This Webinar will be held Thursday, September 18th at 10:00 AM Pacific time. Srikanth Gopalaswami, Senior Product Marketing Manager with Mercury Interactive will be discussing Service Level Management and the impact it has on your bottom line. In this session, find out how you can:
Measure end-user service levels in distributed environments
Translate business-centric service levels to various IT tiers
Proactively manage service levels
Establish realistic and measurable service-level expectations
To register, please complete the information below.
http://64.78.35.195/MercuryInteractive/SLMWebinar.asp