[cron]

Update Regarding New Ohana Companies Scam:

Now that the old CompUSA is out of business, it looks like Ohana/CompUSA is trying to pull their own scam by switching people from checks to Debit Cards without their permission. Even if it says check, they are sending out debit cards.

Start filing your BBB complaints and contact people within Ohana and/or CompUSA. Contact information for Ohana Companies is posted in a later part of this thread

Edit: See Latest Updates at the end of this thread on how to CASH the debit card

Post 38-48

________________________________________________________________

Previous CompUSA Rebate Issue:

Apparently the new rebate system defaults with a request for Visa Debit Card.

It is very easy to miss because of their poor website layout and the fact that they want you to get tricked into getting a Visa Debit Card

Double check that you are selected for check before you do the final submit.
Here's what you should have selected:

___________________________________
If you screwed up and submitted incorrectly, there is definitely a way to correct the error by:

Using their online contact form
or call 866-568-9226 Monday through Friday 8:00AM - 7:30PM EST.

[garsh]

Online contact form

One of the subjects is "question- I do not want a Visa, how do I change to check?"

[garsh]

The reason this is so easy to overlook is because, at first, it looks like this:

You have to click on "no" before you see the next choice:

Then you have to click "no" on that before you can finally choose a check:

[met]

Thank you both. 5 mins' call solved everything.

[unsmart3d]

I almost missed this last week. I review everything and right before I went to the next page, I clicked no to the visa. Such deception!!!

[TheDiggler]

It is indeed deception, and I got snarled by it, but I followed the on-line "contact us" process to have them correct it, and two days later they responded that they switched it over from pre-paid VISA to CHECK. I haven't logged back in to verify it, but I assume it was done.

*EDIT* It was indeed changed to a check.

This post has been edited by TheDiggler: 12-7-07, 1:39pm

[met]

Fell into the pitfall again. 5 mins call solved it again.

[Hawahawai]

Ok did a stupid thing. .. was checking my status in email and accidently click on switch to visacard... it was check before and then pop a window saying thx for blah blah now ur reward is visacards.. (didn't notice untill it pop) then I called their 800# and lady says she cann't do anything... please help wht to do? I don't want those visacards..

[garsh]

Ok did a stupid thing. .. was checking my status in email and accidently click on switch to visacard...

I did the same thing last week. They don't even ask you to confirm it - you just click on a link in the email and it is immediately switched.

I used their online contact page to ask that it be switched back, but I haven't received a reply yet, and it still says the reward is a prepaid visa card.

[Hawahawai]

Ok did a stupid thing. .. was checking my status in email and accidently click on switch to visacard...

I did the same thing last week. They don't even ask you to confirm it - you just click on a link in the email and it is immediately switched.

I used their online contact page to ask that it be switched back, but I haven't received a reply yet, and it still says the reward is a prepaid visa card.

thats the thing just click and changed.. anyway send the email... now have to wait....

[garsh]

I used their online contact page to ask that it be switched back, but I haven't received a reply yet, and it still says the reward is a prepaid visa card.

I finally received a reply:

Dear Customer,

Thank you for shopping at CompUSA and visiting erebates.CompUSA.com. This email is in response to your inquiry or visit to erebates.CompUSA.com.

The Visa Prepaid Card is very flexible and can be used as a card, or be cashed and deposited similar to a check. Prepaid Visa cards can be used everywhere Visa cards are accepted. Or, you can take the prepaid Visa Card to most banks to obtain a cash advance for the amount of your card. In this way you have the best of both options.

Again, thank you for shopping at CompUSA,

eRebates Special Services

It still hasn't been changed.
Jerks.

[penguin110]

Count me in as another one who fell in this trap.

[garsh]

I just figured out how to fix this yourself!
Go back to that email that has the link that you accidentally clicked on. Copy that link and paste it into your web browser, but DO NOT HIT ENTER YET. The link should look something like this:

CODE

https://erebates.compusa.com/switchreward.aspx?type=2&id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

See the part that says "type=2"? Change the 2 to a 0, then hit enter, and your reward type will be changed back to a check.

[BlueTDimly]

Nice!

[ungsunghero]

WTH???

I just got notification that two of my outstanding rebates have been issued.

Both are coming in the form of debit cards!

I know for a fact that I opted for a check!

EDIT: According to my rebate status, under "amount," it clearly says "$40 check" for each rebate. Argh!

This post has been edited by ungsunghero: 1-17-08, 11:34am

[Krunk]

WTH???

I just got notification that two of my outstanding rebates have been issued.

Both are coming in the form of debit cards!

I know for a fact that I opted for a check!

EDIT: According to my rebate status, under "amount," it clearly says "$40 check" for each rebate. Argh!

the exact same happened to me, i just got 2 emails telling my kaspersky rebates (which I recall specifically selecting check, as well as shown on the status page) will be mailed to me in the form of prepaid visa cards.

hopefully that's just some automated email they send out to everyone when their rebate is getting mailed.

[cron]

That sucks. I've got about $160 outstanding. All state checks for the moment.

I'll be raising hell if they try to scam me out of cash.

[Hawahawai]

Got this email form them...Dear Customer,

Thank you for shopping at CompUSA and visiting erebates.CompUSA.com.
This email is in response to your inquiry or visit to
erebates.CompUSA.com.

Unfortunately, we are past the point where we can switch you rebate
from a Virtual Visa to a check.
Your Virtual Card works likes other Visa debit cards that you use to
purchase items in physical stores. Shop as you normally do online and
check out using the account information conveniently contained in your My
Card tool bar. Enter your account information, select Visa as your
payment method, and submit your order. As long as you have enough funds on
your virtual card to cover the purchase, your transaction will be
successfully processed.

Why cann't they switch..??????

[penguin110]

Why can't they switch..??????

Because they don't want to. I received the same e-mail. When I check the status of the rebate, it says "waiting for funding". I have bo doubt that they could charge it.

[kas]

888-424-1903

If this was a problem for me, I might be calling the above number and asking someone at Gordon Brothers WTF going on with my CompUSA rebate.

[cron]

Here's some preliminary information about Ohana Companies that you can use to file complaints:

CompUSA Offer #nnnnnn
PO BOX # 1441
Bensalem, PA 19020-5441
866-568-9226, Monday-Friday, 8 AM - 7:30 PM EST

Corporate hq location as of 12/2007:

Ohana Companies, LLC.
1405 Foulk Rd
Wilmington, DE 19803
ohanacontact@ohanacompanies.com

Looked for a phone contact, but online business licence search for DE is not working right at the moment, https://dorweb.revenue.state.de.us/bussrch/

Corp. web sites:
www.everybodywins.com
www.ohanacompanies.com

From whois for ohanacompanies.com ( C. Quinlan is the CEO ):

Administrative Contact:
Quinlan, Chris cquinlan@ohanacompanies.com
Ohana Companies, LLC
40 old guyencourt Rd
Wilmington, Delaware 19807
United States
3024209060 Fax --

[ungsunghero]

Ohana Companies runs MyRebateOnline.com.

They nearly scammed me out of $80 in rebates; Fry's had to intervene on my behalf to get them to approve one $40 check, and Fry's corporate office is going to issue me the other check.

I made mention of this in my blog (see sig; I won't post a direct link to the article in question).

Also, according to FW, Ohana Companies also runs AllRebates.com now. I'm guessing that it's no coincidence that I'm having trouble getting a $25 rebate validated through them, despite a mail-in submission and two faxed resubmissions .

[BlueTDimly]

This is OT, but I don't know how many times I've seen the title of this thread and thought "Obama!?"

[ungsunghero]

Slightly OT, but...

As I mentioned in my last post, I've been trying to get a $25 rebate validated through AllRebates.com. One mail in submission and two faxed resubmissions later, and the rebate has still not been validated.

About a week ago, I got this email regarding my invalid rebate (at this time, I had only faxed in my resubmission once):

In researching your fax, we find that your submission did not include the full requirements of the rebate. While the faxed receipt was acceptable, both the UPC and the proof of competitor's ownership were cut off at the top, and the competitor data was also covered by the UPC. In order to process the rebate, please re-fax a copy of these requirements to 1-800-514-8259, Attn. AllRebates Special Services. If you prefer you may mail a copy of these requirements to: AllRebates Attn: Special Services, P.O. Box 8340, Wilmington, DE 19803.

Here's the exact document that I faxed in to these clowns.

I faxed in the exact same page again, making it perfectly clear that there was nothing wrong with my scan.

Here's what I got in my email box today:

In researching your account, we find that your receipt was not included with your submission. In order to process the rebate, please fax a copy of the sales receipt, rebate form and any additional requirements to 1-800-514-8259, Attn. AllRebates Special Services. If you prefer you may mail a copy of the sales receipt, rebate form and any additional requirements to: AllRebates Attn: Special Services, P.O. Box 8340, Wilmington, DE 19803.

[cron]

I gave erebates a call the other day.

They're claiming that you'll probably get a debit card and that CompUSA made that decision. Then they immediately transfer you to the CompUSA number when you start asking questions.

The CSR also made that claim that you could cash the debit card at the bank. Anyone think you could cash a debit card at a bank without incurring any fees?

[ungsunghero]

Thank you for participating in the AllRebates program.

Thank you for forwarding your information. Please allow 7-10 days for our review of your request. We appreciate your patience. To check the status of your request online, please go to www.allrebates.com.

If you have any further questions, please contact us at www.allrebates.com or call 1-800-546-5656 Monday thru Friday 8AM - 5PM Eastern.

7-10 days to check to see if a UPC is legible?

Amazingly enough, it took AllRebates only two days to finally validate my rebate.

[BlueTDimly]

Your CompUSA eRebates Prepaid Visa Card card totaling $45 was mailed today. The
following rebate(s) are included on this card:
0032103-Buy Belkin A+G Router get $45

I most definitely selected a check when I filed the rebate. Those crooks!

[BlueTDimly]

Krunk, what did you end up receiving from them? A debit card, or check?

[garsh]

I haven't received any emails from them, but I just checked the status today and a lot of them have been marked as "paid".

Hopefully I'll be receiving some checks in the mail soon.

[Hawahawai]

I am still waiting... I emailed them 2 days ago and still no reply from them.. hope soon I will get my money back.